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Frequently Asked Questions


Is disabled and/or handicapped seating available? Seating is available in front of the box seats in the West Grandstand. Each person is allowed up to 3 companion seats with purchase of a handicapped seat.Handicap seating alternates with one bleacher with 2 seats and a space for 1 wheel chair.

How old does a child need to be to have a ticket? Children 2 & up must purchase a ticket. Children under 2 are free, but must sit on a lap. Children ages 2 to 12 can purchase a discounted child’s ticket when available.

What age do we consider a senior? 65+

What sections are covered? Rows 21 & up are covered in the West Grandstand, however shade may start at a higher or lower row depending on where the sun is.

What row is closest to the arena? In the West and North Grandstands the lettered box seats are closest to the track and arena respectively, followed by row 1 in the numbered sections.In the South Grandstand, Row 1 in Sections 55-60 are the closest to the arena.

What are box seats? Box seats are premium individual seats in the North and West Grandstands. They are the seats closest to the arena and track respectively. Our box seats are split into two rows of three seats, six seats total per box.

What is general admission? General admission is first come first serve seating in the upper portion of the North and South Grandstands for Rodeo.

Do you have group rates available? Yes, for Rodeo groups are 25 tickets or more. Please contact the Box Office for more information 800-549-4989.

When do tickets go on sale? Usually sometime in March.

Can tickets be refunded or exchanged? We do not refund or exchange any tickets.

When do we stop mailing tickets? 10 days before the first day of Rodeo, but tickets can be held at will call or you can choose tickets@home.

When are tickets mailed out? If you purchased tickets online or over the phone, they will be mailed out within a week.

How do I pick up Will Call tickets? Will call tickets must be picked up by the person whose name is on the order and they must bring a photo ID to the main box office. If you need to change the name of the person picking up tickets please email tickets@carodeo.com.

Can I pick up my tickets instead of printing them out? If you selected print at home tickets but do not want to print them out at home, the Box Office can reprint them the week of the event for the person whose name is on the order with a photo ID and the tickets will be stamped.

What if my tickets were lost or damaged? Tickets that were lost or damaged may be reprinted if the Box Office can verify the purchaser of the tickets.Tickets will be subject to a reprinting fee of $5 per ticket and they will be stamped.Tickets purchased with cash can not be reprinted.

Any questions please feel free to contact the Box Office at 800-549-4989 or tickets@carodeo.com

Know before you go & Parking

Get information on parking, clear bag policy and items not allowed HERE.
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